Improving your communication skills.
ACTIVE LISTENING

Welcome to Lafarge
Active Listening program

Communication program focused on highlight the importance of active listening in today’s professional interrelations. From direct influence to indirect networking the most difficult communication skill is not express oneself opinions but understanding and valuing others interventions. A real and effective connection is easier when emotions are considered, and empathy is included in the communication process. Positive predisposition appears when ones can feel listened and understood.

COURSE ACCESSES

KEYS OF THE PROGRAM

Objective

The main objective of this program is increasing awareness of the importance and potential of active listening. To accomplish it we work with three dimensional levels of action: conceptual, personal and emotional.

Methodology

Experiential Learning appeals to the emotive side of learning in the participant, bringing out a positive attitude. This is the start and the key of the process of learning and is directly related to the level of its efficacy.

Interpersonal activity

The main activity in the classroom is to experience a real practice of active listening. In order to reproduce similar situations, participants will work in pairs and rounds, activating different resources in sequence. A subsequent analysis of the process and emotions will be performed. Finally it will be connected with the personality and character shown in previous test.

NEXT CALL

Date

20 June 2015

Schedule

9:00 to 17:00

Place

Parador de Alcalá de Henares